Introduction
DuServe, the Infrastructure & Facilities Management Company of Dubai World Central, is established with a vision to be the preferred choice of customers and the market leader in businesses operated.

DuServe aims to ensure a better quality of life by providing the customers and the public with integrated Total Facilities Management Services, engineering solutions and service excellence.

DuServe embraces values such as Customer Service; Integrity; Service Excellence; Commitment and Innovation.

Objectives
Structured to meet the needs of a modern city, DuServe supports other Business Unit partners and ensures the success of DWC Clients’ businesses.

DuServe strives to extend its reach throughout the UAE and GCC in general and be the best in the industry.

While being profitable, DuServe aims to deliver shareholder value and maintain its status as a world class company in every sense.

Responsibilities
Serving the needs of DWC Business Units and companies within DWC, DuServe provides numerous Key Support Services.

DuServe’s main areas of responsibility are:

·         Planning Permissions & Building Permits

·         Facility Management Services

·         Infrastructure

·         Highways and Public Transport

·         Airport Systems

·         Aviation Fuel Supply Systems

·         Utilities

Business Model
Adapting a unique business model, DuServe is set to develop a world class service group at DWC.

DuServe ensures that each service company is always client focused, profitable and contributes to group and adds to overall value.

In order to synergise and leverage benefits, DuServe also partners with leaders in the business and reaches out as a Major Service Provider in the UAE and GCC.