DuServe

About DuServe:

DuServe, the Infrastructure & Facilities Management Company of Dubai World Central, is established with a vision to be the preferred choice of customers and be the market leader in businesses operated. DuServe aims to ensure a better quality of life for DWC community by providing cost effective yet quality services through service excellence.
DuServe embraces values such as Customer Service; Integrity; Service Excellence; Commitment and Innovation.

Objectives

Structured to meet the needs of a modern city, DuServe support other Business Unit partners and ensure the success of DWC Clients’ businesses through mutual cooperation DuServe strives to extend its reach throughout the UAE and GCC in general and be the best in the industry. While being profitable, DuServe aims to deliver shareholder value and maintain its status as a world class company in every sense.

Responsibilities

Serving the needs of DWC Business Units and companies within DWC, DuServe provides following Key Services:

• Planning, Zoning & Building Permit Services
• Total Integrated Facility Management Services
• City Infrastructure Operation and Maintenance Services
• Quality, Health, Safety & Environment related services
• Landscaping Services(link to UC)
• Airport Systems development, operation and Maintenance Services
• Aviation Fuel Supply Network Operation and Maintenance Services
• Operation and Maintenance of networked utilities like Electricity, Water and Chilled water

DuServe ensures that each service company is client focused, profitable and adds value to the client.

In order to synergise and leverage benefits for the clients, DuServe also partners with leaders in the business and reaches out as a Major Service Provider in the region.